Terms & Conditions

1 Acceptance of Terms

These Terms apply to all users of the aajjili platform, including registered members and visitors who browse the website without registering. Your continued use of aajjili — whether for browsing, registering, depositing, wagering, or withdrawing — constitutes your acceptance of these Terms as currently published.

aajjili reserves the right to update or modify these Terms at any time. When material changes are made, we will notify registered members via email or an in-platform notification. The updated Terms take effect immediately upon publication at aajjili.net/terms-conditions. It is your responsibility to review these Terms periodically. Continued use of the platform after any update constitutes acceptance of the revised Terms.

These Terms must be read alongside aajjili's Privacy Policy and any game-specific or promotion-specific rules that may be published from time to time. In the event of a conflict, game-specific rules take precedence over these general Terms for matters specific to that game, and these Terms take precedence over any other informal communication.

2 Eligibility

To register and use the aajjili platform, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. This age requirement is set in accordance with Philippine gaming regulations and is strictly enforced. Misrepresentation of age is a serious violation and will result in immediate account closure and forfeiture of any balance.
• You must be a natural person — corporations, partnerships, trusts, and other legal entities are not permitted to register as members.
• You must be accessing aajjili from a jurisdiction where online gaming is legal. It is your responsibility to determine whether online gaming is permitted under the laws applicable to you.
• You must not be subject to a self-exclusion order, whether imposed by aajjili or any other recognized gaming authority.
• You must not have previously had an aajjili account closed, suspended, or terminated for a Terms violation.
• You must not be acting on behalf of a third party — all accounts must be opened and operated in your own name and for your own personal use.

3 Account Registration

3.1 One Account Per Person

Each individual may hold only one registered account with aajjili. Duplicate or multiple accounts ("multi-accounting") are strictly prohibited. If aajjili detects that a member holds more than one account — whether registered under different names, different email addresses, or different payment methods — all associated accounts will be suspended, pending balances forfeited, and the member permanently banned from the platform.

3.2 Accuracy of Registration Information

You must provide complete, accurate, and up-to-date information when registering your account, including your full legal name, date of birth, residential address, email address, and contact number. You are responsible for keeping this information current. aajjili may request supporting documentation — including a government-issued ID, proof of address, or proof of payment method ownership — to verify the accuracy of your registration details at any time.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your aajjili username and password. You must not share your login credentials with any other person. aajjili strongly recommends enabling two-factor authentication (2FA) for your account. Any activity that occurs under your account credentials — whether or not authorized by you — is your responsibility. If you suspect unauthorized access to your account, you must contact aajjili support immediately via live chat.

3.4 Account Verification (KYC)

aajjili operates a Know Your Customer (KYC) process in accordance with applicable anti-money laundering (AML) guidelines. All members are required to complete full KYC verification before their first withdrawal. KYC documents may include a valid Philippine government-issued ID (SSS, PhilSys, passport, driver's license), a recent proof of address, and proof of the payment method used for deposits.

4 Deposits & Withdrawals

4.1 Deposits

All deposits on aajjili are denominated in Philippine Peso (₱). The minimum deposit amount is ₱100. aajjili accepts the following payment methods for deposits: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, Dragonpay, and USDT. Deposits via GCash and PayMaya are typically credited to your aajjili wallet instantly. Bank transfer deposits may take one to three business days to reflect depending on the banking institution.

All deposit funds must originate from a payment method owned and registered in your own name. Third-party deposits — where the payment source belongs to a person other than the registered account holder — are strictly prohibited and will be treated as a potential money laundering risk, triggering a full account review and possible suspension.

4.2 Withdrawals

Withdrawal requests are processed after successful KYC verification. aajjili does not charge platform withdrawal fees; however, your payment provider may apply their own transaction fees. Withdrawal timelines are as follows:

• GCash / PayMaya: Typically 15 to 60 minutes after approval
• BPI / BDO / Metrobank: One to three business days
• Visa / Mastercard: Three to five business days
• USDT: Typically within two hours after approval

aajjili reserves the right to request additional verification documents before processing any withdrawal, particularly for withdrawals exceeding ₱50,000 or where unusual account activity is detected. Withdrawals must be made to a payment method that has been used for deposits on the account, except in cases where prior written approval from aajjili support has been obtained.

4.3 Currency

All transactions on aajjili — including deposits, bets, winnings, bonuses, and withdrawals — are conducted exclusively in Philippine Peso (₱ PHP). aajjili does not apply currency conversion markups. What you deposit, win, and withdraw is always expressed in PHP.

5 Bonuses & Promotions

aajjili offers various promotional offers from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and referral rewards. All promotions are subject to the specific terms and wagering requirements published alongside each offer. General bonus rules applicable across all aajjili promotions are as follows:

• Each promotion is available to eligible members only. Eligibility criteria — including account status, deposit history, and game restrictions — will be stated in the promotion's specific terms.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The standard wagering multiplier for aajjili bonuses is specified in each promotion's individual terms.
• Bonuses are non-transferable and cannot be exchanged for cash unless the stated wagering requirement has been completed.
• aajjili reserves the right to withdraw any bonus from a member's account if it was credited due to a system error or in circumstances where the member was not eligible for the offer.
• Only one welcome bonus is available per member, per household, per IP address, and per payment method.

6 Betting Rules & Conduct

All bets placed on aajjili are subject to the specific rules of the game or event being wagered on. General betting conduct rules applicable across the platform include:

• Once a bet is confirmed and accepted by the aajjili system, it cannot be cancelled or modified by the player.
• aajjili reserves the right to void any bet placed in error — including bets placed at incorrect odds due to a technical glitch or human error — before or after the event result is determined.
• In the event of a disputed result, aajjili's settlement decision is final, subject only to formal dispute resolution as outlined in Section 11.
• Minimum and maximum bet limits apply to all games and betting markets. These limits are displayed within the game or betting interface and may be adjusted by aajjili at any time without prior notice.
• Bets placed using an account balance that includes unsettled bonuses are subject to the wagering requirements applicable to those bonuses.

6.1 Sports Betting

aajjili's sports betting markets cover domestic and international events including PBA (Philippine Basketball Association), NBA, UFC, international volleyball, boxing, and other sports popular among Filipino fans. aajjili reserves the right to suspend or close any betting market at any time, including in response to suspicious betting patterns or irregular market movement.

6.2 Live Casino

Live dealer games on aajjili are operated by licensed third-party game studios. The rules for each live game — including baccarat, roulette, blackjack, and Dragon Tiger — are displayed within the game interface. In the event of a disconnection during a live game, aajjili's system logs will be used to determine the outcome of any active bets at the time of disconnection.

7 Prohibited Activities

The following activities are strictly prohibited on the aajjili platform and will result in immediate account suspension, forfeiture of balances, and referral to relevant Philippine authorities where applicable:

• Fraud and misrepresentation — including providing false registration information, forging identity documents, or impersonating another person.
• Money laundering — using the aajjili platform to deposit, layer, or withdraw funds derived from illegal activity. aajjili reports suspicious financial activity to the Anti-Money Laundering Council (AMLC) of the Philippines as required by law.
• Collusion — cooperating with other players to gain an unfair advantage in any game, particularly poker or other competitive formats.
• Use of automated software — employing bots, scripts, macros, or any form of automated betting software to place bets or interact with the platform.
• Exploitation of software errors — deliberately exploiting any technical bug, glitch, or system error to gain an advantage. Any winnings obtained through such exploitation will be voided.
• Harassment — engaging in abusive, threatening, or harassing behavior toward aajjili staff, live dealers, or other players via any platform communication channel.
• Unauthorized access — attempting to access, modify, or interfere with aajjili's servers, databases, or source code.

8 Responsible Gaming

aajjili is committed to promoting responsible gaming and minimizing the risks of problem gambling among its members. The following tools are available to all registered aajjili members directly from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your gaming spend.
• Session Time Limits: Receive automatic alerts when you have been logged in and actively gaming for a specified period.
• Loss Limits: Cap the maximum amount you are willing to lose within a defined period.
• Reality Check: Receive periodic on-screen notifications showing how long you have been playing and your net wagering position.
• Self-Exclusion: Voluntarily exclude yourself from the aajjili platform for a defined period (30 days, 90 days, 180 days, or permanently). Self-exclusion requests are processed within 24 hours. During a self-exclusion period, aajjili will also suppress all marketing communications to the excluded member.
• Account Cooling-Off: Take a short break of 24, 48, or 72 hours without committing to a full self-exclusion.

aajjili strictly enforces the 21-year minimum age requirement. Any member found to be underage will have their account immediately closed, all pending withdrawals cancelled, and any balance forfeited. aajjili will not be liable for any losses incurred by an underage user who misrepresented their age during registration.

9 Privacy & Data

The collection, processing, storage, and use of your personal data by aajjili is governed by our Privacy Policy, which forms an integral part of these Terms. By registering with aajjili, you consent to the processing of your personal data as described in the Privacy Policy.

aajjili collects personal data for the purposes of account management, identity verification, fraud prevention, payment processing, customer support, regulatory compliance, and — where you have provided consent — marketing communications. aajjili does not sell personal data to third parties. Data is shared only with service providers who process data on aajjili's behalf under appropriate data processing agreements.

aajjili complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access, correct, and request deletion of your personal data, subject to aajjili's legal retention obligations. To exercise your data rights, contact aajjili's data protection officer at [email protected].

10 Intellectual Property

All content on the aajjili platform — including but not limited to the aajjili brand name, logo, website design, graphics, user interface elements, game content, text, software, and data — is the exclusive intellectual property of aajjili or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the aajjili platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This license does not include the right to reproduce, redistribute, modify, create derivative works from, publicly display, or commercially exploit any aajjili content without prior written authorization.

Any feedback, suggestions, or ideas you submit to aajjili regarding the platform may be used by aajjili freely and without compensation or attribution to you.

11 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, aajjili's total aggregate liability to any member — whether in contract, tort, negligence, breach of statutory duty, or otherwise — arising out of or in connection with the use of the aajjili platform shall not exceed the total amount deposited by that member in the 30-day period immediately preceding the event giving rise to the claim.

aajjili will not be liable for any of the following, regardless of how the loss or damage arises:

• Loss of profits, revenue, data, goodwill, or business opportunity.
• Any indirect, consequential, special, incidental, or punitive loss or damage.
• Service interruptions, downtime, or delays caused by factors outside aajjili's reasonable control, including internet service outages, third-party payment processing failures, natural disasters, or government actions.
• Technical malfunctions, errors, or defects in third-party game software provided by licensed game studios.
• Unauthorized access to a member's account resulting from the member's failure to secure their login credentials.

Nothing in these Terms limits or excludes aajjili's liability for death or personal injury caused by aajjili's negligence, fraud, or any other liability that cannot be excluded or limited under Philippine law.

11.1 Dispute Resolution

If you have a dispute regarding any bet settlement, transaction, or aajjili decision, you must submit a formal dispute through aajjili's live chat support within seven (7) days of the disputed event. aajjili will review all submitted evidence and provide a written response within five (5) business days. aajjili's decision on disputes — including bet settlement determinations — is final, except where a clear and demonstrable system error is established.

12 Termination & Account Closure

12.1 Closure by the Member

You may close your aajjili account at any time by contacting live chat support. Before closing your account, ensure that all pending bets have been settled and that you have withdrawn your remaining balance. Account closure requests are processed within two business days. Once an account is closed at the member's request, pending withdrawals will be honoured but bonuses that have not met their wagering requirements will be forfeited.

12.2 Closure by aajjili

aajjili reserves the right to suspend, restrict, or permanently close any member account at any time, with or without prior notice, for reasons including but not limited to: violation of these Terms, fraudulent or suspicious activity, failure to complete KYC verification within a reasonable period, or receipt of a regulatory instruction. In cases of confirmed Terms violations, aajjili may close the account and forfeit the remaining balance.

Where an account is closed by aajjili for reasons other than a Terms violation — for example, as a commercial decision to exit a particular market — any verified balance will be returned to the member via their registered withdrawal method.

13 Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or in connection with these Terms that cannot be resolved through aajjili's internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

aajjili operates in accordance with the regulatory framework for online gaming in the Philippines. The platform is intended for use by residents of and visitors to the Philippines who are legally permitted to engage in online gaming under applicable law. It is each user's responsibility to ensure that their use of the aajjili platform complies with all laws applicable in their jurisdiction.

14 Amendments to These Terms

aajjili reserves the right to amend, update, or replace these Terms at any time. The most current version of the Terms will always be available at aajjili.net/terms-conditions. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

For material amendments — those that significantly affect member rights or obligations — aajjili will provide at least 14 days' notice via email to all registered members before the revised Terms take effect. Minor amendments, such as clarifications or formatting corrections, may take effect immediately upon publication.

Your continued use of the aajjili platform after any amendment takes effect constitutes your acceptance of the updated Terms. If you do not agree to an amendment, you must cease using the platform and close your account before the amendment's effective date.

15 Contact Us

If you have any questions about these Terms & Conditions, or if you wish to raise a complaint or formal dispute, please contact the aajjili support team through any of the following channels:

• Live Chat: Available 24/7 directly from any page on aajjili.net
• Email: [email protected]

aajjili is committed to responding to all formal inquiries within two business days. For urgent account-related matters — including suspected unauthorized access or fraud — please use the live chat channel for the fastest response.